Participant-Led Care
Your goals, preferences, and routines guide every support decision we make.
Premium NDIS Core Supports
Your Life, Your Choice, Our Support.
White Heart Group provides professional, heart-centered Core Supports designed to help you live confidently at home and in your community.
Why White Heart Group
Trusted support with participant choice at the centre
Our model is built on clear communication, accountable service, and culturally respectful care.
Total Transparency
Clear service agreements, visible communication, and no surprises for participants or families.
Local Expertise
A reliable local team that understands community access, services, and practical day-to-day needs.
Core Supports
Support services tailored to everyday goals
Interactive service cards can be expanded and refined as final service packages are confirmed.
Assistance with Daily Living
Practical support with personal and household routines that protect dignity and build confidence.
Included
- • Personal care aligned with participant preferences
- • Daily routine support
- • Flexible scheduling around plan goals
Outcomes
- • Consistency at home
- • Improved wellbeing
- • Increased confidence
Tailored support plans available
Community Participation
Support to engage in social, recreational, and community-based activities safely and confidently.
Included
- • Social participation planning
- • Support worker accompaniment
- • Confidence-building strategies
Outcomes
- • Greater social connection
- • Higher community participation
- • Improved independence
Tailored support plans available
Transport
Transport support for appointments, education, and important community activities.
Included
- • Transport coordination
- • Appointment support
- • Safer travel routines
Outcomes
- • Reliable attendance
- • Reduced stress for families
- • More access to opportunities
Tailored support plans available
Household Tasks
Assistance with agreed household activities to support safe and comfortable daily living.
Included
- • Domestic support aligned to plan
- • Routine housekeeping support
- • Collaborative goal planning
Outcomes
- • Safer home environment
- • Reduced daily pressure
- • More energy for participant goals
Tailored support plans available
Heart-Centered Philosophy
A premium service experience grounded in compassion
Our Mission
To deliver high-quality NDIS Core Supports that respect choice, strengthen independence, and help participants thrive in daily life.
Our Vision
To be recognised as a trusted leader in compassionate, participant-led disability support across our local communities.
The Roadmap
Your 4-step onboarding process
Simple, transparent onboarding from first contact to ongoing review.
- 1
Step 1: Referral
Participant, family, nominee, or professional referral received.
- 2
Step 2: Consultation
We discuss goals, plan details, and service preferences.
- 3
Step 3: Matching Support
We align support workers and service schedules to your needs.
- 4
Step 4: Ongoing Review
Regular check-ins keep supports aligned with your outcomes.
Trust & Compliance
Committed to quality, safety, and NDIS standards
Our compliance framework supports safe, respectful, and accountable services.
Registered NDIS provider commitment
- • NDIS registered provider
- • Participant-first service agreements
- • Clear incident and feedback pathways
- • Continuous quality improvement practices
Testimonials
Participant and family feedback
Placeholder testimonials shown below. Replace with approved quotes during final content pass.
“Placeholder testimonial awaiting client-approved participant quote.”
Approved quote pending
NDIS participant
“Placeholder testimonial awaiting client-approved participant quote.”
Approved quote pending
Family member
“Placeholder testimonial awaiting client-approved participant quote.”
Approved quote pending
Support coordinator
Ready to begin with White Heart Group?
Tell us what support you need and our team will guide your next steps with clarity and care.