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Services

Core Supports designed for real-life outcomes

Our service model combines practical day-to-day support with participant choice, transparent planning, and consistent review.

Core Support Categories

Services currently available

Refine service descriptions as final packages are approved.

Assistance with Daily Living

Support with personal activities and routines to maintain independence and wellbeing.

Included

  • • Personal care support
  • • Meal prep and routine assistance
  • • Daily living planning support

Outcomes

  • • Improved daily confidence
  • • Safer routines
  • • Better quality of life
Tailored support plans available

Community Participation

Support to connect with community activities and social opportunities.

Included

  • • Community access planning
  • • Activity participation support
  • • Social confidence coaching

Outcomes

  • • Increased participation
  • • Broader social engagement
  • • Greater confidence
Tailored support plans available

Transport

Transport support for appointments, education, and community activities.

Included

  • • Scheduled transport assistance
  • • Travel planning support
  • • Appointment day support

Outcomes

  • • Reliable access to services
  • • Reduced scheduling stress
  • • Consistent attendance
Tailored support plans available

Household Tasks

Assistance with household tasks included in participant plans.

Included

  • • General household support
  • • Routine home task assistance
  • • Safe home environment planning

Outcomes

  • • Cleaner and safer home setting
  • • Reduced daily strain
  • • More time for goals
Tailored support plans available

Other Core Supports

Flexible core support options tailored to participant plans and goals.

Included

  • • Plan-aligned service adjustments
  • • Flexible support scheduling
  • • Coordinated communication with stakeholders

Outcomes

  • • Service fit to participant needs
  • • Improved plan utilisation
  • • Sustained progress
Tailored support plans available

Getting Started

Simple and transparent onboarding

  1. 1

    Referral

    Share participant details and preferred support outcomes.

  2. 2

    Consultation

    Clarify goals, plan type, and service preferences.

  3. 3

    Matching

    Align support workers and service schedule.

  4. 4

    Ongoing Review

    Maintain quality and adjust supports over time.

Common Questions

Answers for participants and families

Do you support all plan management types?

Yes. We support self-managed, plan-managed, NDIA-managed participants, and participants who are still confirming their plan setup.

Can services start quickly?

Start times depend on participant goals, location, and support worker availability. We provide clear timelines after consultation.

Can families or coordinators refer participants?

Yes. We welcome referrals from participants, families, nominees, and support coordinators.

Need support choosing services?

Our team can explain options and build a practical support pathway with you.